How is AI shaping the future of HR?

96% of senior HR professionals believe AI can greatly improve talent acquisition and retention. So, what will AI be doing in shaping the future of human resources?

AI-powered bots can collect and screen applications, schedule interviews, and send humanized rejection emails to unqualified candidates.


60% of organizations already use AI to personalize the candidate and employee experience. They also use it to match candidates to roles, offer upskilling and reskilling, answer questions via chatbots, and map career paths. Eightfold AI survey, 2021

Chatbots can be programmed to answer all onboarding questions and have a conversation with employees just like an onboarding specialist would.


By 2023, 75% of HR inquiries will be initiated through conversational AI platforms. Gartner, 2022

AI can aggregate employee performance data across different business systems for data-driven analysis. Trends like mentoring female executives to break the glass ceiling or the skills one needs to acquire before getting promoted to director can all be uncovered by bots.

People Analytics

62% of organizations have deployed AI were able to make data-driven HR decisions. Gartner Artificial Intelligence Survey, 2020

With AI, employees can automatically be classified based on data like their employment profiles and timesheets, ensuring employers comply with a dynamic regulatory landscape and taxation in multiple jurisdictions.

Payroll processing

An employee offboarding process can be done smoothly and automatically by AI, saving the time and effort of HRs while avoiding unworthy disputes.


Organizations that automate their offboarding process with AI can increase productivity by up to a significant 65%., 2022

It is unlikely that AI will resolve all issues related to bias. Yet AI has great potential to help with transparency with a thoughtful design.  Here are the expert picks on recruiting tools that make the most out of AI.

AI, transparency and bias