Satmetrix Expert Review, Pricing, Alternatives - 2022
Satmetrix allows you to bring your customers to the center of your decision-making and equips you with all the data you need to drive business performance.
What's Inside
Satmetrix facilitates customer engagement and feedback collection through its omnichannel support and customizable surveys. Once collected, structured and unstructured customer feedback is then run through the software's text analytics feature which automatically highlights prevalent trends and patterns in customer sentiment and behavior, then recommends actions accordingly. Satmetrix also enables you to monitor comment volume and directly publish positive customer feedback on social media.
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- Customer feedback collection
- Text analysis
- Sentiment analysis
- Action recommendation
- Reporting
- Social media monitoring and feedback sharing
Satmetrix's pricing isn't disclosed on their website. Contact their sales team to get a price quote according to your needs and operation size.
Satmetrix has a help center with articles and technical documentation for customers to self-serve. Customers can also submit a support request if further help is needed.
