PickFu Expert Review, Pricing, Alternatives - 2022

Huda Idris
Technical writer, HR software advisor, and marketing strategist
May 16, 2022
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PickFu Versus the competition

PickFu is easy to use; you can start creating and deploying polls right away from their website, no account or membership necessary.

Pros
Cons

PickFu Review

PickFu is an online polling service that businesses of all kinds can use to collect consumer feedback. With over 10,000 diverse active respondents and over 40 respondent targeting criteria including gender identity, marital status, political affiliation, and traveling frequency, PickFu allows you to crowdsource hundreds of relevant opinions so you can make better-informed decisions.

Who shouldn't buy PickFu

PickFu Customers

Thrasio, King, Intuit, Osmo, GoDaddy

PickFu Stats

  • 10,000 active respondents
  • Over 40 respondent targeting criteria

PickFu Key Features

  • Head-to-head polls
  • Ranked polls
  • Open-ended polls
  • Click tests

PickFu Pricing

You can start running polls with PickFu starting at $50, no membership required. That said, PickFu also offers membership plans for customers that want to run more than 3 polls a month. These plans are: 

  • Professional: For $79 a month, PickFu's Professional plan enables you to run polls with up to 500 responses and 4 audience targeting criteria per poll. 
  • Team: For $299 a month, PickFu's Team plan includes everything in the Professional plan, plus deeper discounts on the per-response rate, support for up to 4 user seats, a team dashboard for collaboration, shared prepaid credit, API integrations, and strategy sessions with a PickFu team member.

PickFu Key Integrations

If you are on the Team plan, PickFu offers a read-only API (application programming interface) for reading poll status and retrieving poll result data. PickFu also has a private Zapier integration that is invite-only. Contact PickFu's support team for access.

PickFu Implementation

You can start using PickFu by clicking the Start new poll button at the top right-hand corner of their website. You may also go to their pricing page and purchase a plan if you're interested in becoming a member. Once your company account is created, you can begin personalizing it, share access with your team members, and create polls.

PickFu Customer Success

PickFu has a help center with articles that customers can access 24/7 to self-serve. If further assistance is needed, customers can reach out to PickFu's support team.

About PickFu

PickFu Alternatives

Zendesk is a well-known provider in this space. They combine customer support and experience management in one platform that's robust, scalable, and user-friendly.
Aside from covering all the features you would expect from a CEM solution, Medallia can also integrate with enterprise resource planning (ERP) systems to link financial data with customer experiences and suggest improvements accordingly.
Clarabridge is a feature-rich CEM solution. Through social media analytics, customizable surveys, intent prediction capabilities and more, you can make informed decisions driven by the voice of the customer.
Being a part of a comprehensive digital marketing suite that is the Adobe Marketing Cloud, AEM provides features for content creation, digital asset management, and form building.
SAS Customer Intelligence 360 is a part of a full marketing suite, leveraging data intelligence to let digital marketers make actionable decisions.
Zoho Corp is one of the leading providers of customer support, relationship and experience management tech. You can rely on their CRM Plus solution to deliver exceptional experiences to your customers and convert them into brand advocates.
Qualtrics is all-encompassing experience suite; companies can use it to measure and improve customers, employees, product, and brand experience.
Satmetrix allows you to bring your customers to the center of your decision-making and equips you with all the data you need to drive business performance.
Genesys offers customer experience and contact center solutions to mid-sized and large businesses. Its omnichannel support combined with its AI-powered analytics facilitate customer engagement, feedback collection, and insights extraction.
Leveraging AI, Acoustic Experience Analytics (formally IBM Tealeaf) helps businesses analyze and get to the root cause of customer behavior to improve customer retention and conversion rates.
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