Freshteam Expert Review, Pricing, Alternatives - 2022

Rodrigo Vázquez Mellado
HR and B2B software analyst & advisor, tech writer, musician
May 30, 2022
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Freshteam Versus the competition

Freshteam is an affordable and scalable HR software that’s great for small and mid-size businesses. They have a free-forever plan that companies with up to 50 employees can use. Not only that, but their paid plans are on the cheaper side compared to similar products on the market.

If you're ready to get a Freshteam demo, we suggest getting in touch for a look at the product and quote. Otherwise, read on!

Pros
  • Freshteam is very user-friendly, with an intuitive UI that’s easy to navigate. It features a customizable, Kanban-style view of the full hiring process from initial contact to offer sending. Drag and drop mechanism makes it easy to move candidates around as they progress through the different stages. 
  • Freshteam is affordable for SMBs to use while still having a comparable feature set to more expensive solutions. 
  • Freshteam is quite scalable. With four plans to choose from, customers can start out with the free plan, then upgrade to more features as their business grows.
Cons
  • While Freshteam has a free-forever plan that small companies can use, the plan is limited in features and allows for only 3 published job postings. That said, Freshteam’s paid plans are quite affordable, and can be used by small businesses - should they need to - without breaking the bank.
  • Freshteam might not be suitable for enterprises and agencies that do volume hiring and are in need of advanced applicant tracking, candidate sourcing, and relationship management capabilities.

Freshteam Review

Freshteam is a cloud-based HR suite that’s ideal for smaller companies with <1000 employees. It enables users to manage several HR processes including applicant tracking, candidate screening, hiring, onboarding, time-off management, employee information management, and more on a single platform.

With a customizable career site, integration with multiple job boards, and social media channels, Freshteam enables you to attract top talent for your open positions. Once candidate applications are received, your recruiting team can proceed with screening their resumes, scheduling interviews, and sharing feedback with all relevant parties. 

Freshteam can also help you simplify employee management. Take employee onboarding for instance. Freshteam starts with sending out a welcome kit of documents - this typically includes forms to fill and handbooks to sign. Whenever something is missed, the system sends out reminders to the concerned individual and to the stakeholders who might need to be updated. 

Besides onboarding, Freshteam helps companies with basic time off management. You can customize time off policies, approval workflows, and view reports to get a quick snapshot of your employees’ leave data.  

Some of the additional employee management features Freshteam offers include task tracking with multiple checklists, open APIs, e-signatures, email templates, and employee offboarding.

If you’re a small business, acquiring an HR suite like Freshteam is highly recommended as all of the above features and more are accessed on a single platform, which is significantly cheaper and more efficient than purchasing two or more point HR solutions separately.

Who shouldn't buy Freshteam

Freshteam Customers

Freshteam is one of the most widely used HR suites out there with over 7,000 customers including Monster, PharmEasy, Ocado, Reaktor, Nissan, SAP, and the University of Pennsylvania.

Freshteam: HR suite for small and medium-sized businesses

Freshteam Stats

Freshteam customers have seen the following results:

  • Gogoprint, an online printing company operating out of South East Asia, managed to fill positions 20% faster through Freshteam’s job post distribution feature, hiring workflow customization, and more.
  • SunPower, a family-owned solar company in Northern California, managed to reduce their average time spent on recruiting and onboarding by 75% with the help of Freshteam’s job posting automation, multi-channel candidate sourcing, and paperless onboarding.
  • Physicians Choice Dialysis, a dialysis management company, managed to reduce their recruiting costs by 50% using Freshteam as it helps automate job post distribution and candidate onboarding, two processes that would otherwise require a lot of manual labor and time.

Freshteam Key Features

  • Hiring and onboarding: Virtual onboarding, customizable checklists, e-signatures, and task reminders.
  • Applicant tracking: Job post distribution to multiples channels, customizable workflows, candidate screening, interview scheduling, collaborative hiring tools, feedback collection, offer management, and reporting
  • Employee information storing: Org chart, employee profiles, and self-service options for employees.
  • Time off tracking: Customizable time off policies (multiple policies allowed), approval workflows, and reporting.
  • Mobile access: On-the-go access to important updates, organization contacts, and ability to perform quick actions such as time-off approval.

Freshteam Key Integrations

Freshteam integrates with a range of job boards, assessment portals, video interviewing as well as productivity tools. These include but are not limited to Glassdoor, Adzuna, Ziprecruiter, LinkedIn, Indeed, HackerRank, HackerEarth, Codility, ClassMarker, Google Calendar, Google Rooms, and Office 365 Calendar. 

As you’re speaking to a Freshteam sales representative, we recommend asking about the specific tools your business uses and how integration and data sync would work between them.

Freshteam Pricing

Freshteam has 4 pricing plans. When billed annually, they cost as follows:

  • Free: This plan is free of charge for up to 50 active employees and is limited to 3 published job postings.
  • Growth: Costing $1 per employee per month + $59 platform fee per month, the Growth plan is ideal for small companies looking to handle their basic HR needs more effectively.
  • Pro: For $2 per employee per month + $99 platform fee per month, the Pro plan comes with several added features to automate workflows and manage HR data. 
  • Enterprise: For $4 per employee per month + $169 platform fee per month, the Enterprise plan is Freshteam’s most premium offering, providing users with access to all features in previous plans with the addition of advanced customizations, reporting, and more.
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Freshteam Implementation

Freshteam is cloud-based which makes it fairly easy to implement. To get started, you can sign up for an account for free on their website. You may also go to their pricing page and directly purchase a plan if you’re interested in their paid offerings. Once your account is created, you can begin configuring it and uploading your data.

Freshteam Customer Success

Freshteam has a help center for customers to self-serve. It also offers 24/7 chat, email, and call support options at no additional cost. Enterprise plan customers are assigned a dedicated account manager to ensure they use the system successfully.

About Freshteam

It all started in 2010 in India when cofounders Girish Mathrubootham and Shan Krishnasamy began working on Freshdesk, a comprehensive customer service software and officially incorporated their company. Since then, the company has gone on to release other award-winning business solutions, including Freshservice, Freshsales, Freshteam, and Freshmarketer.

Freshworks went public in 2021, trading on the Nasdaq Global Select Market and is now headquartered in Silicon Valley.

As a next step you can visit the Freshteam website or read about alternatives below

As a next step you can visit the Freshteam website or read about alternatives below

Freshteam Alternatives

Bob is a global platform that can streamline pretty much everything an HR department needs to do, in a highly customizable manner.
Sapling’s modern and intuitive platform is one of the only remote-focused HRISs out there. It’s particularly great for onboarding and workflow automation.
OnPay is very quick to set up and is quite affordable for a solution that combines payroll, HR, and benefits.
Rippling is an employee management platform for everything between onboarding and offboarding, with a soothing design and great user experience.
As one of the HR software companies with the richest history, ADP has a massive product offering and tons of expertise that could help any kind of business.
Paycor is a robust and data-centric HR software for leaders at US-based companies that want their teams to save time with HR transactional tasks.
As a merger of two leading companies in HR solutions, UKG (Ultimate Kronos Group) builds on 70 years of experience in People tech with their UKG Pro HR solution. The latter is their Core HR offering people analytics and benefits administration.
The folks at ClearCompany are quick to create and launch new products depending on what their clients need, like COVID-19 resources during the pandemic or a voting incentive feature during the 2020 US election.
Sage People has built an end-to-end cloud solution to manage HR and People for global workforces.
Eddy is an all-in-one HR and payroll platform with a simple and intuitive UI focusing on local businesses with deskless workers.
Namely is an all-in-one HR platform designed to be used by everyone and made for mid-sized companies specifically in mind.
BambooHR has remained one of the top names in HR software for years. They have won numerous awards for customer support, ease of use, and good value. Their numerous features can be flexibly packaged according to your needs.
Zenefits offers comprehensive plans with HR, payroll, and benefits in a one-size-fits-all platform.
Factorial is a solid SaaS that’s devoted to solving the daily challenges of HR teams while placing a strong emphasis on data security.
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