An Expert Review of Freshteam's Employee Onboarding Solution - 2021

Listed in our research about the Best Employee Onboarding Tools

Author Phil Strazzulla, HR Tech Expert, Harvard MBA, Finance and Software Nerd
Phil Strazzulla: HR Tech Expert, Harvard MBA, Finance and Software Nerd
October 20, 2021
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Freshteam by Freshworks is an HR suite that comes with a very robust, yet simple, onboarding and offboarding module.

What's Inside

Freshteam Review

Freshteam allows you to put together a seamless onboarding process with just a few clicks. It starts with sending out a welcome kit of documents. This typically includes forms-to-fill and handbooks to sign so it can all be taken care of before the first day. Whenever something is missed, the system sends out reminders to the concerned individual and to the stakeholders who might need to be updated.

Some of the additional onboarding features Freshteam offers include task tracking with multiple checklists, open API’s, e-signatures, email templates, and employee offboarding.

Freshteam Customers

Daimler, Nissan, JCDecaux, SAP, University of Pennsylvania, Ninjacart, DSP Mutual Fund

Freshteam Stats

  • Used by 5,000 customers worldwide

Freshteam Resources

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Buying HR Software? Here's some quick advice

Key Freshteam Features

  • Onboarding kits: Freshteam lets you put together onboarding welcome kits with documents to sign, forms to fill, handbooks, and everything a new hire needs to get started.
  • Reminders: If a new team members forgets about a particular step, the platform lets you send a friendly nudge to them.
  • Instant answers: Freshteam's added value to the onboarding process comes in the way of dedicated support, with help always available.

Freshteam Implementation

If you start with the free trial, Freshteam takes minutes to get up and running. Then, you can upgrade to a paid plan or downgrade to the free one at any time with just a few clicks.

Freshteam Customer Success

Freshteam offers 24*7 email and 24*5 chat and call support, for free.

Freshteam Key Integrations

Freshteam can integrate with tools like LinkedIn, Google Workspace, HackerRank, ZipRecruiter, Office 365, and more.

What to be aware of

Freshteam is a pay-as-you-go service, there are no cancellation fees.

Freshteam Pricing

Freshteam's onboarding tool is only available from their Pro plan on, which starts at $2.49 employee/month plus a $119 monthly platform fee. Although it doesn't include the onboarding module, Freshteam’s free plan lets you add up to 50 employees and is ideal for small companies to handle their basic HR needs. Freshteam comes with a free trial of the full solution for 21 days. Also, if you go with the annual plan, you get 2 months for free.

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