Fivestars Expert Review, Pricing, Alternatives - 2021

Listed in our research about the Top Customer Loyalty Software

Huda Idris, Jan 06, 2022
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Fivestars has a simple and quick sign-up and check-in process. Customers can easily sign-up in-store or via the Fivestars app with their phone number.

What's Inside

Fivestars Review

Fivestars is a great customer loyalty solution for businesses to retain customers through exciting incentives. With its intuitive interface, Fivestars allows businesses to create unique reward programs, build a comprehensive customer database, and stay connected with customers.

Fivestars provides a few marketing automation features such as AutoPilot, which automatically sends customers app notifications, text messages, or emails with special offers that motivate them to make more purchases. You can also benefit from their promotions tool to create one-time offers that highlight special events or sales to target specific groups, new customers, or all customers. Fivestars also features an analytics dashboard for you to monitor how your programs are performing. The dashboard also allows you to track how many new customers you’ve signed up, return visits you’ve encouraged, rewards that have been redeemed, and more.

Fivestars Customers

Fivestars Stats

  • Used by over 14,000 local businesses
  • 10x more effective than traditional marketing
  • Up to 70% increase in customer visits using Fivestars’ promotions tool

Fivestars Resources

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Key Fivestars Features

  • Loyalty program creation
  • Member portal
  • Membership management
  • Referral tracking
  • Rewards management
  • Activity tracking
  • Analytics dashboard

Fivestars Implementation

Fivestars Customer Success

Fivestars has a help center with articles for customers to self-serve. Customers can also submit a support request or call the support team if further help is needed.

Fivestars Key Integrations

Fivestars integrates with most point of sale (POS) systems.

What to be aware of

Fivestars Pricing

Fivestars offers two plans: Essentials and Pro. The pricing of both plans isn’t listed on Fivestar’s website, however, you may contact their team to receive a price estimate based on the scope and scale of your project as well as request a demo.

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Fivestars Alternatives

Customer Loyalty Software - LoyalZooLoyalZoo

For brick & mortar and online business

Customer Loyalty Software - ZinreloZinrelo

In-house data science team

Customer Loyalty Software - Loopy LoyaltyLoopy Loyalty

Virtual punch cards

Customer Loyalty Software - Annex CloudAnnex Cloud

For medium to enterprise-sized retailers

Customer Loyalty Software - LoyaltyLionLoyaltyLion

Great for growing businesses

Customer Loyalty Software - BellyBelly

For small businesses and restauranteurs

Customer Loyalty Software - Smile.ioSmile.io

Offers a free plan

Customer Loyalty Software - FivestarsFivestars

Easy sign up

Customer Loyalty Software - YotpoYotpo

Focus on marketing automation

Customer Loyalty Software - KangarooKangaroo

Offers several program structure options

Fivestars Alternatives

With LoyalZoo, you can easily register customers for your loyalty program through your POS system just by entering their phone number or email. Points are then sent to customers via text or email, without needing to have them download a mobile app.
Zinrelo offers more than just tech. You can rely on their in-house data science team and machine learning algorithms to analyze the purchasing history of your customers, segment them into clusters, and automatically set up rewards that appeal to each group.
Smile.io stands out for its ease of use, friendly UI, and scalability. It is easy to set up and covers most loyalty program types an eCommerce business of any size would need.
Fivestars has a simple and quick sign-up and check-in process. Customers can easily sign-up in-store or via the Fivestars app with their phone number.
If you’re a small business that’s new to the loyalty program game, Loopy Loyalty is the software solution for you. It is an affordable solution that packs all the features you need to get started with a standard punch card-based loyalty system.
Annex Cloud because is quite comprehensive; you can create all sorts of loyalty programs through it to incentivize and reward customers.
LoyaltyLion stands out for how well it accommodates growing businesses. Its pricing is based on the average number of monthly orders a business gets, and the platform scales accordingly as that number increases.
Kangaroo is easy to use and effective in helping you bring customers back. Brick and mortar businesses in particular can significantly benefit from its geo-location feature that helps attract customers in the area with relevant custom offers.
Belly is a popular pick for restaurateurs and small business owners looking to implement a point-based loyalty program. Customers enjoy using Belly too because of its easy and quick signup and check-in process.
Yotpo is a comprehensive customer loyalty solution with a focus on marketing automation. Through it, you can create almost all types of loyalty programs and monitor them from a single interface.