Catalyst Expert Reviews, Pricing, Alternatives - 2022
Catalyst is a neat, intuitive platform created by customer success leaders for customer success teams with all the key features you need to build deep relationships with your customers.
What's Inside
Catalyst is a New York-based company founded in 2017 by customer success managers who wanted to solve problems in the field. With the help of designers and developers, Catalyst created a well-designed and comprehensive platform to boost teams' efficiencies in customer success.
Catalyst integrates with plenty of systems and creates a centralized dashboard, enabling companies to take action against customer churn.
Though Catalyst has many resources available on its website, we find case studies and customer reviews to be quite lacking. If you're interested in getting the platform, it's advisable to ask about those during your demo.
- Spring Health
- Heap
- Frame.io
- Braze
- Gremlin
- Lifecycle management: Automatically track customer journeys, define goals, and see what tasks have been completed at the current phase
- Product usage: Set up and customize metrics for product usage easily with one-click integrations and Salesforce graphs.
Catalyst also has capabilities for:
- 360 views
- Customer segmentation
- Health scores
- Reporting and analytics
- Email automation
- Salesforce
- Segment
- Zendesk
- Slack
- Mixpanel
Catalyst's pricing model offers unlimited access to the platform to give you full support and enable customer-centric collaboration within your company. Get a quote by providing details including company name, number of employees in your company, and which CRM software you use.
Catalyst guarantees that its platform can be implemented within a day. To get started, request a demo by providing the same details above.
Catalyst promises full support once customers avail the customer success platform. For questions, you can contact the company's official email.
