Upkeep Review 2021: Alternatives, Pricing, Features

Phil Strazzulla, HR Tech Expert
March 11, 2021

Upkeep offers a trendy, modern UI backed up with a strong feature set.

What's Inside

Upkeep Review

Upkeep is a mobile first CMMS that allows your team to know the real time status of your assets in the field. They are used by over 200,000 maintenance professionals from companies like Yamaha, McDonalds, and Marriott.

Upkeep Customers

Yamaha, Mcdonalds, Ecolab, Siemens, Marriott, Chick-fil-A, Continental.

Upkeep Stats

  • UpKeep was founded in 2015.
  • UpKeep is used by over 200,000 professionals.

Upkeep Resources

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Key Upkeep Features

  • Work orders
  • Work requests
  • Parts & inventory management
  • Preventive maintenance
  • Maintenance checklists
  • Workflow automation
  • Purchase orders & invoices
  • Floor plans
  • Warranty tracking
  • Meter-based maintenance
  • Mobile access

Upkeep Implementation

UpKeep is cloud-based which makes it easy to implement (there isn’t anything for you to download or physically install on-premise). All you need is access to a mobile device or a browser such as Chrome or Firefox to use the platform.

You don’t need to go through the sales team to get a trial account. You can sign up for one for free on their website, no CC required.

Upkeep Customer Success

UpKeep has free courses as well as a help center with articles and video tutorials for customers to self-serve. Customers may also contact UpKeep’s customer support team if further help is needed. Product onboarding services are available upon request.

Upkeep Key Integrations

UpKeep integrates seamlessly with various business systems and sensors. Further integrations are also possible through UpKeep’s API.

What to be aware of

Upkeep Pricing

  • Community: This plan is free and ideal for businesses to test out the system’s capabilities long-term before making any commitments. 
  • Starter: This plan costs $35 per user per month and is ideal for small businesses that want to streamline work orders, track assets, and move into the digital world. 
  • Professional: This plan costs $60 per user per month and is ideal for medium-sized businesses that want advanced reporting around maintenance activities. 
  • Business Plus: With a minimum of 5 users needed to sign on, this plan costs $100 per user per month and is ideal for businesses that want advanced asset tracking, maintenance scheduling, and reporting with APIs.

Upkeep Alternatives

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