Acoustic Experience Analytics Expert Review, Pricing, Alternatives - 2022
Leveraging AI, Acoustic Experience Analytics (formally IBM Tealeaf) helps businesses analyze and get to the root cause of customer behavior to improve customer retention and conversion rates.
With advanced features such as Session Replay, Anomaly Detection, Struggle Analytics, Acoustic Experience Analytics helps you understand how customers interact with your sites or mobile apps and provides you with all the insights you need to create personalized marketing campaigns, guide your product and UX/UI design teams in prioritizing certain feature developments and updates as well as quickly diagnose and fix any problems that can cause negative user experiences such as technical glitches, design defects etc.
Acoustic's platform also provides security features that'll identify and alert you of any suspicious or potentially fraudulent online activities.
KDDI, Cuisinart, Republic Services, Banco Supervielle, National Theatre, USO, PayPal, Rakuten.
- Session replay
- Anomaly detection
- Struggle analytics
- AI-powered analytics
- Fraud detection
Acoustic Experience Analytics' pricing isn't disclosed on their website. Contact their sales team to get a price quote according to your needs and operation size.
Acoustic Experience Analytics has a help center with articles and technical documentation for customers to self-serve. Customers can also submit a support request or call the support team if further help is needed.